Approach to Privacy

We are committed to protecting your personal information and take your right to privacy very seriously.

This Privacy Policy is applicable to this website and to other websites owned and operated by Volume Up Digital. You must read and accept all of this Privacy Policy before you may become a user of this website. By accepting this Privacy Policy you expressly consent to our use and disclosure of your personally identifiable information in the manner set out in this Privacy Policy.

Overview

This Privacy Policy describes the information we collect about you and what may happen to that information. When you enter your information into a form on our website we will collect personally identifiable information about you (your “Information”). Some of your Information may be disclosed to third parties and used by us and third parties. We will never sell or rent your personal information to third parties except as described in this Privacy Policy.

If you do not agree to your Information being used or disclosed in this way, please do not use our website.

Information Collection

We may collect information from you including your name and telephone number that is necessary to provide our services. Should you contact us by email, telephone or send us correspondence, we may collect such information into a file that is specific to you.

Like many websites, we may also automatically receive general information that is contained in our server log files, such as your IP address and cookie information.

Use of Your Information

We will use your Information to provide our services to you. You agree that we may use your Information to contact you for purposes including but not limited to discussing our products and services, targeted advertisements and communications relevant to your use of this website. You agree that we may use your Information to track and target your interests in order to enhance your experience on our website, to improve our website content and services, customise our website’s content and layout, analyse usage of our website and to improve our marketing efforts. We will use your Information in this way to improve our website and tailor it to better meet your specific needs.

Disclosure of Your Information

We will never sell or rent your Information to third parties except as described in this Privacy Policy. We may aggregate the information you send to us with other data (so that you cannot be identified) and use that aggregated data for administrative purposes and/or share it with third parties or related organisations, including but not limited to advertising organisations for marketing and promotional purposes.

We may employ the services of third party service providers in certain aspects of our operations and to help us deliver information and services. Depending on the services performed, some of these providers may be provided with your Information and we will take reasonable steps to ensure that these third party service providers are obligated to protect your Information on our behalf.

Legal Disclaimer

Though we make every effort to preserve users’ privacy, we may need to disclose your Information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current or pending judicial proceeding, a court order, an investigation of unlawful activity or activity that may expose us or you to legal liability.

Security

We use reasonable endeavours to safeguard the confidentiality of your Information, to keep your Information secure and to disclose such information only as described in this Privacy Policy. We will hold and transmit your Information in a secure and confidential environment. Your Information will be stored and processed on our computers in the UK. Where your Information is disclosed in accordance with this Privacy Policy, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

Business Transitions

In the event that Volume Up Digital is subjected to a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets, your Information will, in most instances, be part of the assets transferred. You will be notified via prominent notice on our website 30 days prior to a change of ownership or control of your Information.

How do we use cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns that emerge individually or from larger groups. This helps us to develop and improve our website and services in response to what our visitors want and need.

Cookies are either:

Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any information from your computer; or

Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics and for personalisation (see below).

Cookies can also be categorised as follows:

Strictly necessary cookies: These cookies are essential to enable you to use the site effectively, such as the filters you have chosen when browsing the site, and therefore cannot be turned off. Without these cookies, the services available to you on our site cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

Performance cookies: These cookies enable us to monitor and improve the performance of our site. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customise. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

Personalisation cookies: These cookies help us to advertise details of potential services that we think may be of interest. These cookies are persistent (for as long as you are registered with us) and mean that when you log in or return to the website, you may see advertising for services that are similar to services that you have previously browsed.

Links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that collects personally identifiable information from you. This Privacy Policy applies solely to information collected on this website.

Changes to this Privacy Policy

We reserve the right to amend or modify our Privacy Policy from time to time and such modification shall be effective immediately upon posting of the modified policy on this website. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of this website after amendments are posted constitutes your acceptance of this policy as modified. If we make substantive changes to this Privacy Policy, we will announce it on our website.

GDPR – Right to erasure (‘right to be forgotten’)

Due to the new GDPR laws you have the Right to erasure (‘right to be forgotten’). If you longer wish Volume Up Digital to hold your information please email contact@volumeupdigital.com with the subject line: Right to Erasure

Contact Information

Your privacy is extremely important to us. If you have any questions about this Privacy Policy or our website, please feel free to email us at contact@volumeupdigital.com